MED GYM

About the Role

As our Client Experience Coordinator, you’ll be the friendly face and helpful voice that ensures every client feels supported from their first visit through their membership journey. Your role will focus on:

• Lead & New Client Management: Follow up with potential members, schedule and confirm new client consultations, and assist with onboarding.

• Welcoming & Supporting Members – Ensuring every client feels at home and engaged in our community

• Scheduling & Onboarding – Assisting with scheduling, building the monthly training session schedule, and membership support

• Member Experience & Recognition – Helping celebrate birthdays, milestones, and anniversaries

• Administrative Tasks – Keeping our front desk, lobby, and gym organized and inviting

Who We’re Looking For

This role is perfect for someone who:

✅ Loves people and values relationships – You enjoy chatting with members and making them feel special

✅ Is highly organized and detail-oriented – You can juggle schedules, emails, and small tasks efficiently

✅ Is a strong communicator – Whether in person, by phone, or email, you connect with people easily

✅ Takes initiative – You see what needs to be done and make it happen without being asked

✅ Has an interest in health & fitness – While you don’t need to be a trainer, you appreciate the value of movement and wellness